Exam SAP C_C4H63_2411 Collection - Exam C_C4H63_2411 Blueprint

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SAP C_C4H63_2411 Exam Syllabus Topics:

Topic	Details
Topic 1	Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.
Topic 2	Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.
Topic 3	Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.
Topic 4	Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.
Topic 5	Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.
Topic 6	Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.
Topic 7	SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.
Topic 8	APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q17-Q22):

NEW QUESTION # 17
You are importing orders into SAP Customer Data Platform. What is the recommended type of schema to model it?

A. Activity
B. Event
C. Profile
D. Account

Answer: A

Explanation:
The recommended schema for modeling orders when importing them into the SAP Customer Data Platform is the Activity schema. This schema is designed to contain all potential customer activities, which include orders, service calls, service requests, marketing campaigns, registration, subscription, and more. The 'Orders' activity is specifically preconfigured in the Activities schema, and it is made up of nodes that hold activity data such as order ID, currency description, order amount, and tax amount1.
Reference = The information is based on the SAP Customer Data Platform documentation, particularly the section on the Activity Schema found in the SAP Help Portal1.

NEW QUESTION # 18
What are two key capabilities that differentiate customer data platforms (CDP) from data management platforms (DMP)?
Note: There are 2 correct answers to this question.

A. Real-time capability
B. Open access
C. Persistent
D. Unified customer data

Answer: A,D

NEW QUESTION # 19
What tools are supported by SAP Customer Data Platform to call external REST APIs?
Note: There are 2 correct answers to this question.

A. Generic Webservice Provider
B. Application integration
C. Connector Studio
D. Web Client Application

Answer: C,D

NEW QUESTION # 20
What are some valid concerns that can be solved by a customer data platform (CDP) solution? Note: There are 2 correct answers to this question.

A. Too many data silos
B. Inability to directly engage with customers and capture information about customers' interactions
C. Inability to manage data volume
D. Missing enterprise consent and preference management system

Answer: A,D

NEW QUESTION # 21
Which of the following are general import guidelines? Note: There are 3 correct answers to this question.

A. The SAP Customer Data Platform instance should be switched to maintenance mode during an import process.
B. Metadata fields should be used during an import process.
C. CX flows should be deactivated for data imports.
D. Imported data file size should not exceed 250 MB.
E. Activities containing segments and activity indicator information should be imported individually.

Answer: B,C,D

Explanation:
General import guidelines for the SAP Customer Data Platform include several best practices to ensure successful data integration:
A . CX flows should be deactivated for data imports. This guideline helps prevent any potential conflicts or performance issues that might arise from CX flows processing data in real-time during the import process.
D . Metadata fields should be used during an import process. Utilizing metadata fields allows for the inclusion of additional contextual information about the imported data, enhancing its usefulness and applicability within the platform.
E . Imported data file size should not exceed 250 MB. This guideline ensures that data imports are manageable in size, facilitating smoother processing and integration of data into the platform, and avoiding potential system overload or performance degradation.
Adhering to these guidelines helps ensure that data imports are conducted efficiently and effectively, maximizing the value of imported data within the SAP Customer Data Platform.
Reference:
SAP Customer Data Platform documentation on data import guidelines and best practices.
Technical notes on managing data imports, including considerations for file sizes and metadata usage.

NEW QUESTION # 22
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